Automated Operation

This course provides a comprehensive overview of automated operations, exploring various automation technologies, strategic implementation, and their impact on efficiency, productivity, and the workforce across an organization.

Session 1: Introduction to Automated Operations (9:00 AM – 10:30 AM)
  • Defining Automated Operations: Beyond IT – what does it encompass?
  • The Evolution of Automation: From simple mechanization to intelligent automation.
  • Key Drivers for Automation: Efficiency, cost reduction, quality improvement, safety, and scalability.
  • Identifying areas for automation within an organization (e.g., manufacturing, logistics, administrative processes, customer service).
Session 1: Introduction to Automated Operations (9:00 AM – 10:30 AM)
  • Defining Automated Operations: Beyond IT – what does it encompass?
  • The Evolution of Automation: From simple mechanization to intelligent automation.
  • Key Drivers for Automation: Efficiency, cost reduction, quality improvement, safety, and scalability.
  • Identifying areas for automation within an organization (e.g., manufacturing, logistics, administrative processes, customer service).
Session 2: Core Automation Technologies & Tools (10:45 AM – 12:30 PM)
  • Robotic Process Automation (RPA): Automating repetitive, rule-based tasks.
  • Industrial Automation & Robotics: Overview of physical robots and control systems.
  • Business Process Automation (BPA) & Workflow Automation: Streamlining complex processes.
  • Introduction to Intelligent Automation (IA): Combining AI/ML with traditional automation.
  • Overview of common automation tools and platforms (examples relevant to various sectors).
Lunch Break (12:30 PM – 1:30 PM)
Session 3: Implementing Automated Operations (1:30 PM – 3:00 PM)
  • Developing an Automation Strategy: Aligning with business goals.
  • Identifying suitable processes for automation: Feasibility, impact, and ROI analysis.
  • Planning and executing automation projects: Stakeholder engagement, change management, pilot programs.
  • Measuring success: Key performance indicators (KPIs) for automated operations.
  • Case Studies: Examples of successful automation implementations across different industries.
Session 4: Managing Automated Operations & Future Outlook (3:15 PM – 4:30 PM)
  • Operationalizing Automation: Monitoring, maintenance, and continuous improvement of automated systems.
  • The Human Element: Reskilling, upskilling, and managing the workforce in an automated environment.
  • Ethical Considerations and Risks: Job displacement, data privacy, and system security.
  • The Future of Automated Operations: Hyperautomation, autonomous systems, and advanced AI integration.
  • Q&A and next steps for leaders in automated environments.